AI chatbot development company

AI chatbot development services

Need an AI chatbot that delivers real results?

Best chatbots use practices in 2025

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Guide with purpose

Direct customers to exactly what they need – instantly. Let your team focus on what truly matters.

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Train with intelligence

Use chatbots to onboard and upskill employees. Consistent, interactive, always available.

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Support with clarity

Help customers make confident decisions – no wait times, no confusion.

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Listen with intent

Gather feedback in real time, through conversations that feel natural – and even enjoyable.

Why choose Devico for AI chatbot development services

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High retention rate

96%

We go beyond the 80% industry norm with reliable, expert support.

Wide expert network

3000

Access to over 3000 engineers and AI experts.

Proven track record

500,000

Over 500,000 man-days successfully delivered.

Support

24/7

Highly experienced management team available around the clock.

Create a chatbot user experience that drives real growth for your product

AI chatbots services we provide

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    Comprehensive analysis: Assess your customer service and operational processes to pinpoint where chatbots can add the most value.

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    Strategic roadmap: Create a detailed implementation plan, outlining development, deployment, and evaluation stages.

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    Goal setting: Define clear, measurable objectives for the chatbot, such as reducing response times or automating repetitive inquiries.

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    Stakeholder engagement: Involve key stakeholders to align the chatbot with business goals and gather insights for optimal performance.

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    Natural Language Processing (NLP): Implement NLP to enable chatbots to understand and respond to user queries naturally and accurately.

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    User Experience (UX) design: Design intuitive conversational flows that enhance user engagement and satisfaction.

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    Custom integration: Integrate chatbots with your existing CRM, ERP, and other business systems for seamless operation.

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    Personalisation: Tailor interactions based on user preferences and past behaviour to enhance the customer experience.

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    Seamless deployment: Deploy chatbots across various platforms, including websites, mobile apps, and social media channels.

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    Performance analytics: Monitor chatbot performance and user interactions with advanced analytics tools.

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    Continuous improvement: Regularly update and refine chatbots based on performance data and user feedback.

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    Security and compliance: Ensure chatbots adhere to data protection regulations and industry standards, safeguarding user information.

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    Staff training: Provide comprehensive training for employees on managing and interacting with the chatbot.

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    User education: Create user guides and resources to help customers make the most of the chatbot.

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    Change management strategy: Develop strategies to facilitate smooth adoption and integration within your organisation.

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    Feedback loops: Establish channels for ongoing feedback from users and staff to continually improve chatbot performance and satisfaction.

AI chatbot benefits for your industry

Healthcare

Use chatbots in healthcare to help your patients, doctors, and other staff communicate more efficiently - schedule appointments, collect feedback and reduce paperwork.

Use cases:

  • Collect patients’ data and feedback
  • Patients onboarding
  • Healthcare insurance claims
  • Flows for disease management
Finance & insurance

Chatbots in finance and insurance can provide much needed support for your managers and customers. From Onboarding and FAQs to Expense tracking - the limit is your imagination.

Use cases:

  • Answer customer questions
  • Help with quotes generation
  • Provide account support
  • Receive feedback and complaints
Retail

Retail chatbots can personalize shopping experience with customer support and product guidance, orders tracking or internal warehouse management.

Use cases:

  • Virtual shopping assistants
  • Customer support
  • Order tracking and notifications
  • Loyalty programs and offers
Manufacturing

The manufacturing industry is all about supply and demand. With chatbots in manufacturing, you save money on inventory management, delivery notifications, and distribution inquiries and updates.

Use cases:

  • Supplies and inventory check
  • Handling floor queries
  • Production monitoring and alerts
  • Safety and compliance training

Chatbots have an exceptional response rate of 40%

Ready to implement AI chatbots in your company?

How we build strong partnership in chatbot developing projects

Step 1

Understand

We dive deep into your needs. No assumptions. No shortcuts. Just clarity.

Step 2

Design with intent

Every conversation is crafted to feel natural, useful, and effortless.

Step 3

Build to fit

We integrate your chatbot into existing systems – seamlessly, invisibly.

Step 4

Make it smarter

We train advanced AI models to understand context, nuance, and intent.

Step 5

Test for reality

We push it hard – every edge case, every failure path – before it ever goes live.

Step 6

Never stop improving

We stay with you. Optimizing. Supporting. Scaling what works.

Which technologies we use for
AI chatbot development

Microsoft Azure

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    Azure machine learning: Comprehensive service for building and deploying machine learning models.

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    Cognitive Services: Suite of pre-built AI services including vision, speech, language, and decision-making.

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    Azure Bot Service: Platform for building and deploying chatbots.

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    Azure OpenAI Service: Access to OpenAI's powerful language models.

Get in touch

Drop us a line about your project and we will contact you within a business day

Our locations

New York

HQ

521 Fifth Ave, NY 10175

+1 805 491 9331

London

Sales

9 Brighton Terrace, SW9 8DJ

+44 1922 214429

Warsaw

R&D

Towarowa 28, 00-847

info@devico.io

Lviv

R&D

Uhorska str. 14, 79034

info@devico.io

Questions & answers

AI chatbots reduce response times, cut support costs, and boost engagement, especially at scale. With Devico’s AI chatbot development services, you get a solution tailored to your business logic, tone, and goals, not a generic script.

We go beyond prebuilt flows. As a custom AI chatbot development company, Devico uses advanced NLP, intent detection, and integrations to create bots that understand context, learn over time, and handle real conversations, not just buttons.

Clients see 30–60% fewer support tickets, higher lead conversion rates, and increased customer satisfaction. Our AI chatbot development focuses on business outcomes, not just automation.

We develop chatbots for customer support, sales, onboarding, internal tools, and custom workflows. Our AI chatbot development services support both rule-based flows and NLP-powered assistants or a mix of both.

Yes. As an AI chatbot development company, we ensure your chatbot connects seamlessly with tools like Salesforce, HubSpot, Zendesk, or your internal APIs, enabling real-time data sync and personalized replies.

Yes. We build multilingual bots using translation APIs or native-language AI models, allowing your chatbot to engage users globally.

We train the AI using your documents, FAQs, transcripts, and workflows. Our AI chatbot development services also include fallback logic, escalation paths, and continuous refinement based on real interactions.

Absolutely. You can define tone, personality, and even escalation logic. Devico’s chatbots sound like your brand, not a generic assistant.

Yes. We can build your chatbot using LLMs (e.g., OpenAI, Cohere) when needed, with control layers in place to ensure safety, cost-efficiency, and brand alignment.

Simple bots take 2–4 weeks; more advanced AI chatbots may take 6–8 weeks, depending on scope. We deliver in sprints so you see progress fast.

Yes. Many clients begin with one use caseб like FAQ automation or lead qualification and expand later. Our AI chatbot development process supports iterative scaling.

We offer fixed pricing for pilots, custom quotes for full builds, and support retainers if needed. As a transparent AI chatbot development company, we keep pricing tied to clear outcomes.